Privacy Policy

Effective Date: May 21, 2025

1. Our Commitment to Privacy

   playtree.it.com is dedicated to protecting your personal information. This policy details the data we collect, how we use it, and the measures we take to keep it secure.

2. Information We Collect

   To deliver and improve our services, we may collect:

   • Account Details: your username, email address, date of birth, and game preferences.
   • Order Information: purchase history, activation keys, transaction dates, and payment records.
   • Technical Data: device type, operating system, browser version, IP address, and session duration.
   • Usage Data: in-game actions, forum contributions, support inquiries, and achievement logs.
   • Cookies & Tracking: cookies and local storage to remember settings and personalise content.
3. Why We Collect Data

   We use your data to:

   • Enhance Experience: speed up page loads and streamline navigation.
   • Customise Offers: recommend games and deals based on your activity.
   • Secure Accounts: detect fraud and safeguard login attempts.
   • Support Efficiency: access your history to resolve issues faster.
   • Marketing: send relevant updates and promotions, with unsubscribe options.
4. Data Security

   We implement robust safeguards:

   • Encryption: SSL/TLS protects data in transit; AES-256 secures stored data.
   • Access Control: only authorised personnel can view personal data.
   • Regular Audits: third-party penetration tests and security reviews.
   • Incident Response: 24/7 monitoring and rapid action on threats.
5. Sharing Your Information

   We never sell your data. We share it only with:

   • Service Providers: hosting, payment gateways, and email services under strict confidentiality.
   • Affiliates: to maintain shared account services across our network.
   • Legal Obligations: when required by law or to protect our rights.

   All partners are bound to use your data solely for the purposes we specify.

6. Your Rights

   Under applicable laws, you can:

   • Access: request a copy of your personal data.
   • Rectify: correct any inaccuracies.
   • Erase: ask us to delete your data, subject to legal requirements.
   • Restrict: limit processing for certain purposes.
   • Port: receive your data in a structured, machine-readable format.

   To exercise these rights, email us at [email protected] or use your account dashboard.

7. International Transfers

   Your data may be processed or stored outside the UK. We ensure appropriate safeguards, such as standard contractual clauses, to comply with GDPR.

8. Children’s Privacy

   We do not knowingly collect data from individuals under 13. If we discover such data without parental consent, we promptly delete it.

9. Policy Updates

   We review and update this policy periodically. Significant changes will be highlighted here and, if necessary, communicated via email.

10. Contact Us

    For questions or data requests, please reach out:

    Email: [email protected]
    Address: 24 Cedar Terrace, Peterborough PE1 2AB